Privacy Policy
Privacy Policy
DBR Travel Services Inc dba American Student Travel Abroad (“Company”) knows that you care about how your personal information is used and shared, and we take your privacy seriously. Please read the following to learn more about our privacy policy. By visiting the www.travelasta.com website (whether directly, through Facebook or otherwise), any other linked pages, features, content, or application services offered from time to time by Company in connection therewith (collectively, the “Website”), or using any of our services, you acknowledge that you accept the practices and policies outlined in this Privacy Policy.
This policy describes the personal information we collect about you, why we collect it, how we use it, and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. If our information practices change, we will post an updated policy on our website. You can tell if the policy has changed by checking the revision date that appears above. You will be bound by any changes to the Privacy Policy when you first use the Website after such changes have been first posted. You may exercise your choices about how we collect and use your information consistent with this policy at any time.
What Does This Privacy Policy Cover?
This Privacy Policy covers Company’s treatment of personally identifiable information (“Personal Information”) that Company gathers when you access the Website through Facebook®. This Privacy Policy only governs information collected on the Website. This policy does not apply to the practices of companies that Company does not own or control, or to individuals that Company does not employ or manage. The Website contains links to other sites. Company is not responsible for the privacy policies and/or practices on other sites. When linking to another site you should read the privacy policy stated on that site.
What Information Does Company Collect?
We may collect personal information from you, such as your name, email address, postal address, phone number, credit card number, gender, birthday, personal interests, etc. when you access the Website through Facebook®, contact us by phone, contact us with a question or concern, or participate in a contest, promotion, or survey. In most cases, information you’ve provided in your Facebook® profile will be provided to us when you access the Website through Facebook. In addition, when you contact us through the Website or via Facebook, we may collect your Internet Protocol (IP) address, your operation system type, your browser type, and your activity on our Website, etc. We may maintain a record of your product interests and the purchases you make. We may combine all of this information with information about you that we acquire from our joint marketing partners, from unrelated third parties, and from any of our related brands.
How Do We Use Information We Collect?
- to process and complete your purchase transactions and provide the services you request
- to send you other offerings by email or otherwise
- to contact you about the status of your orders, to notify you of changes or provide other information concerning your order.
- to identify your travel and service preferences, so that you can be informed of new or additional products, services, and promotions that might be of interest to you
- to improve our offerings, customer service, the Website and overall customer experience
- for third-party advertising (As an example, Facebook collects certain information via cookies and web beacons to determine which web pages are visited or what products are purchased. Please note that any information collected by Facebook via cookies and web beacons is not linked to any customer’s personal information collected by us)
- during a trip, your physical location (derived from your mobile device) and first name, last initial may disclosed to third parties (e.g., other travelers, third party vendors) if you opt into our Map feature.
What Information is Shared and With Whom is it Shared?
Intra-Company: Company shares all information with its wholly owned subsidiaries. Agents: We employ other companies and people to perform tasks on our behalf and need to share your information with them to provide products or services to you, such as credit card processors. Unless we tell you differently, Company’s agents do not have any right to use personal information we share with them beyond what is necessary to assist us. Third-Party Offers: We provide information (for example, postal addresses, email addresses and telephone numbers) to certain outside companies and marketing partners so they can let you know about products or services that might be of interest to you. If you do not wish to receive these offers, please send an email with your request to info@travelasta.com. Third-Party Advertising: see below. Legal Disclosures: If we are required to disclose customer information pursuant to lawful requests, such as subpoenas or court orders, in response to law enforcement inquiry or in compliance with applicable laws, we will make such disclosure. We also reserve the right to share information with legal authorities and other companies for purposes of fraud protection. Business Transfer: In the event the ownership of all or a part of our business was to change, customer information would likely be transferred to, or licensed for use by, the new owner.
Do We Use Third-Party Advertising?
We use third-party advertising companies to serve our ads across the Internet and sometimes on our Website. These companies collect anonymous (i.e., non-personally identifiable) information about your visits to the Website and your interaction with our products and services in order to serve more relevant ads. These targeted advertisements may appear on the Website or on other websites that you visit. The anonymous information is collected through the use of pixel tags, cookies, or other techniques.
How does the Company use Interest Based Advertising?
We work with third-party companies that use tracking technologies (including cookies and pixel tags) on our websites in order to provide tailored advertisements on our behalf and on behalf of other advertisers across the Internet. These companies may collect information about your activity on our sites and your interaction with our advertising and other communications and use this information to determine which ads you see on third-party websites and applications.
How do I access or change my information?
You can access your purchase history, name and email address when you login into the Website through Facebook. Currently, you don’t have any way to change your personal information with us except for during the check-out process when you purchase a trip or services. If there is an urgent problem, please feel to contact us at info@travelasta.com and we will try to help out.
What Are Cookies and Do We Use Them?
Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your browser to enable our systems to recognize your browser and tell us how and when pages in our site are visited and by how many people. We use cookies to enhance visitors’ experiences, to learn more about their use of the Website and to improve quality. Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. We strongly recommend that you leave the cookies activated, however, because cookies enable you to take advantage of some of our Website’s most attractive features. Ads appearing on the Website may be delivered to users by our advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Company and does not cover the use of cookies by any advertisers.
Is Personal Information About me Secure?
Company endeavours to protect your information to ensure that it is kept private, however, Company cannot guarantee the security of user account information. Anyone that has access to your Facebook® account will be able to access your account with Company. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time. You agree not to hold Company accountable for any such breach.
Does This Privacy Policy Apply to Social Media Sites?
These terms, in addition to our Terms of Use and Participant Terms and Conditions, apply to users of social media sites managed by us and hosted by third-party providers (e.g., Facebook.com, Twitter.com, LinkedIn.com, etc.) (“Social Media Hosts”) Any suggestions, materials (including without limitation, images, photographs, videos, and sound recordings), ideas or comments submitted to us (“Submitted Materials”) shall be deemed as not confidential. By providing Submitted Materials you grant us an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such Submitted Materials for any purpose whatsoever, and you represent and warrant to us that no such Submitted Materials violate or infringe upon any copyright, trademark, or any other intellectual property or other rights (including but not limited to defamation or invasion of privacy) of any person or entity. All such Submitted Materials are subject to the DMCA notice-and-take-down procedure described in our Terms of Use. We ask users of our social media sites to be respectful of the larger community by complying with the terms and policies of each Social Media Host.
We appreciate and encourage users to contribute comments that are respectful and further discussion on our social media sites, but ask that users avoid making comments that might be considered:
- confrontational
- offensive
- discriminatory
- profane
- off-topic
- spam (i.e., unsolicited promotion of a third-party business)
- anonymous
- misleading, or
- fake
We reserve the right to remove comments or content on our social media sites that fit into any one of the above categories, or for any other reason, to preserve the integrity of our social media sites. We may block further posting on our social media sites by any individual who violates this Privacy Policy, our Terms of Use or Participant Terms and Conditions. We claim no liability in any way connected to the use of or access to our social media sites.
Do We Have Specific Terms For Mobile Services?
Yes. We may provide certain services that are available to you via your mobile phone or other mobile device if you have subscribed to them by downloading the application to your device, including the ability to use your mobile device to receive and reply to messages from us (“text alerts”), and access certain other features (collectively the “Mobile Services”). The following terms apply, in addition to and as part of the Terms of Use, Participant Terms and Conditions and Privacy Policy, to users of the Mobile Services:
- We may communicate with you via text message, Apple® push notifications or similar means.
- Although we may not charge you for these Mobile Services, your mobile carrier‘s normal messaging, data, and other rates and fees will still apply to your use of the Mobile Services.
- Downloading, installing, or using certain Mobile Services may be prohibited or restricted by your mobile carrier, and not all Mobile Services may work with all carriers or devices.
- You are responsible for checking with your mobile carrier to determine if the Mobile Services are available for your mobile devices, what restrictions, if any, may be applicable to your use of the Mobile Services, and how much they will cost you.
- By using the Mobile Services, you agree that we may communicate with you by SMS, MMS, or other electronic means to your mobile device and that certain information about your usage of the Mobile Services may be communicated to us.
- In the event you change or deactivate your mobile telephone number, you agree promptly to update your mobile subscription account information to ensure that the messages we intend to send to you are not sent to another person who acquires your former mobile telephone number.
What Choices Do I Have?
As stated previously, you can always opt not to disclose information, even though it may be needed to take advantage of the Website and services and products we offer. However, if you access the Website through Facebook®, then you will automatically create an account and it will contain information made available through Facebook. You may request deletion of your Company account by sending an e-mail to contact@juscollege.com and explain that you want to delete your account. Please note that information may remain in our records after deletion of your account.
Changes to this Privacy Policy
Company may amend this Privacy Policy from time to time. You can determine when this Privacy Policy was last revised by referring to the “Last Updated” legend at the top of this page. Any changes to this Privacy Policy will become effective upon posting of the revised Policy on the Internet, accessible through the Website. By continuing to use the Website following such changes, you will be deemed to have agreed to such changes. If you do not agree with the terms of this Privacy Policy, as it may be amended from time to time, please do not continue using the Website. To the extent that an arbitrator or court of applicable jurisdiction determines that applying any changes to this Privacy Policy would render this an illusory or unenforceable contract, such changes shall be applicable on a prospective basis only, with respect to events or circumstances occurring after the date of such changes, to the extent necessary to avoid this Privacy Policy being deemed illusory or unenforceable.
How do I Contact the Company?
For questions about our privacy policy, to make choices about receiving promotional communications, to update your personal information, or to place an order, you can contact the Company by email, telephone, or postal mail:
American Student Travel Abroad
326 Main Avenue
Brookings, SD 57006
844-327-ASTA
info@travelasta.com
Questions or Concerns
If you have any questions or concerns regarding privacy on our Website, please send us a detailed message at info@travelasta.com. We will make every effort to resolve your concerns.